Enquiry Automation
The whole path from a message arriving to it being answered, booked, quoted or escalated — and logged. One system, not a chatbot on a website.
What's included
- Every published channel into one path (WhatsApp, forms, email, phone)
- Classification and routing, with a human gate on clinical, legal and money
- Booking against your real calendar, with confirmations and reminders
- Quoting from your own rate card and margin rules — the model never sets a price
- Case log for every enquiry, showing which rule fired and why